- Responsible for own portfolio of clients
- Maintain strong attorney and client relationships
- Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
- Perform collection calls on a daily basis
- Maintain level of communication with attorneys and clients via telephone and email
- Interact with Billing Department regarding client account status
- 3+ years of high-volume law firm collections experience
- Accounts Receivable knowledge/experience in addition to collections experience is a plus
- Experience in Aderant and Star Collect preferred
- High school diploma/GED required
- Ability to work a productively in a remote work environment
- Ability to thrive in a fast-paced, high volume, collegial work environment meeting tight deadlines
- Knowledge of Billing and Collections procedures
- Proficient in Microsoft applications (Excel, Word, Outlook)
- Must have ability to multi-task, problem solve and organize
- Excellent communication skills, both written and oral
- Must have a professional and pleasant demeanor as they communicate with clients and attorneys
- Individual in this position will provide additional assistance and support as directed by their supervisor.
- This job description is subject to change at any time.
Saul Ewing fosters a people first environment and one of the ways this is displayed is through its generous benefits. The firm is committed to offering a wide range of benefits to its benefit eligible employees to achieve wellness in all aspects of life, including:
- Medical, dental, and vision insurance
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Tuition reimbursement
- Generous paid time off
- 401(k) retirement savings plan
- Competitive salaries and year-end discretionary bonuses
- Paid leave options, including parental
- Saul Ewing University (learning and development programs taught by the firm’s training department)
- Family formation benefits
The pay for this position will be determined based on relevant skills, experience, education, external market data, internal equity, and other job-related factors. The anticipated range for this role is $70k to $75k.
Saul Ewing is an Equal Opportunity Employer. We value diversity, seek qualified applicants, and make personnel decisions without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital or veteran status, citizenship, gender identity or expression, or any other legally protected status.