Session I - Artificial Intelligence and Consumer Protection: What You Need to Know – Matthew D. Kohel
This session will cover the recent increase in consumer protection enforcement actions brought by regulatory bodies regarding artificial intelligence (AI) and the legal and practical implications for businesses. Attendees will gain insights into regulatory expectations and actions relating to the use of AI, governance, risk management, and compliance strategies, and the landscape of applicable state and federal laws.
Key topics to be discussed:
- Recent enforcement actions involving claims of “AI washing,” or misleading statements about a company’s use of AI
- An examination of laws that are designed to protect consumers from discriminatory and other negative outcomes when AI is used
- How a company can develop and implement an AI governance program to reduce the risks of potential harms from the deployment of AI tools
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