Director of Billing and Collections
Accounting
Any location
The Director of Billing and Collections is responsible for overseeing all aspects of the firm’s billing and collections functions to ensure timely, accurate, and compliant invoicing and cash receipts. This role partners closely with attorneys, accounting and firm leadership, and clients to drive effective billing practices, optimize realization and collection rates, and support the firm’s financial health. The Director leads the billing and collections teams and continuously improves processes, controls, and reporting.
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Essential Functions & Responsibilities
  • Lead, mentor, and develop the billing and collections team, setting clear expectations and performance goals.
  • Ensure accurate and timely generation of invoices in accordance with client guidelines,
  • engagement terms, and firm policies.
  • Manage electronic billing (e-billing) platforms and ensure compliance with client billing requirements.
  • Ensure month-end close is performed timely and accurately.
  • Partner with attorneys to resolve write-ups/write-downs, and billing concerns.
  • Lead the firm’s collections strategy, including monitoring aging, prioritizing follow-up, and driving timely cash receipts.
  • Work collaboratively with partners and clients to resolve payment delays and disputes.
  • Manage and escalate high-risk or long-outstanding accounts as appropriate.
  • Move aged accounts to third party collections as needed.
  • Review and approve requests for billing write-downs and A/R write-offs within predetermined thresholds.
  • Prepare monthly report of A/R over $100,000 with status notes for CFO, Managing Partner and General Counsel.
  • Monitor unbilled time and provide quarterly updates to CFO on WIP over 90 days over $10,000.
  • Conducts billing and collections orientations with new partners.
  • Coordinates with IT to resolve and improve system issues relating to billing and collections applications and software including Aderant, BillBlast, and star*collect
  • Oversee billing and collections reporting, including aging, realization, write-offs, and cash forecasts.
  • Review departed attorney’s collection status for final billing, collection and reassignment.
  • Organize, plan and report on collection campaigns with CFO, including meeting with attorneys to project their collections for year-end.
  • Foster strong working relationships with attorneys, practice groups, finance, and accounting.
  • Identify opportunities to improve billing accuracy, efficiency, and realization.
Education & Experience
  • Bachelor’s degree in Accounting, Finance or other business disciplines; or equivalent related experience.
  • 8+ years of experience in a supervisory Billing, Accounts Receivable or Collections role. Law firm or other professional services background required.
  • Aderant software experience required.
  • Excellent interpersonal skills and strong oral and written skills.
  • Ability to work independently in dynamic, fast-paced work environment.
  • Excellent interpersonal, oral and written skills.
  • Strong ability to communicate at multiple levels within the Firm.
  • Ability to create and maintain credible relationships with colleagues and client, often remotely.
  • Proficient with the entire MS Office Suite, specifically, MS Excel. Elite and Star-Collect experience preferred.
  • Strong organizational skills, maintenance of detailed records, attention to detail.
  • Ability to manage multiple tasks and responsibilities.
  • Familiarity with e-billing and other accounting systems.
Additional Information
  • Individual in this position will provide additional assistance and support as directed by their supervisor.
  • This job description is subject to change at any time.
Benefits

Saul Ewing fosters a people first environment and one of the ways this is displayed is through its generous benefits. The firm is committed to offering a wide range of benefits to its benefit eligible employees to achieve wellness in all aspects of life, including:

  • Medical, dental, and vision insurance
  • Flexible spending accounts (FSA)
  • Health savings account  (HSA)
  • Tuition reimbursement
  • Generous paid time off  
  • 401(k) retirement savings plan
  • Competitive salaries and year-end discretionary bonuses
  • Paid leave options, including parental
  • Saul Ewing University (learning and development programs taught by the firm’s training department)
  • Family formation benefits
     

Compensation

The pay for this position will be determined based on relevant skills, experience, education, external market data, internal equity, and other job-related factors. The anticipated pay range for this role is between $175,000 - $220,000 annually.

Saul Ewing follows a hybrid work schedule. Candidates must reside within a reasonable commuting distance of one of our office locations.

Pay Type

SALARY

Saul Ewing is an Equal Opportunity Employer. We value diversity, seek qualified applicants, and make personnel decisions without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital or veteran status, citizenship, gender identity or expression, or any other legally protected status.